FAQ
Are your crocodile leather products genuine?
Yes, all our products are made from 100% genuine crocodile leather, sourced ethically and legally under the regulations of CITES (Convention on International Trade in Endangered Species).
Will I have to pay customs fees or import duties?
If you're outside the EU, your country may charge customs or import duties. These are your responsibility. Please check your local customs regulations for more information.
How long does delivery take?
Delivery times vary by location:
Europe: 3–7 business days
International: 7–14 business days
We’ll provide a tracking number once your order has shipped.
Do all products look the same?
No. Crocodile leather is a natural material, and each piece has a unique pattern. Variations in scale size and texture are part of the leather's authenticity and character.
How much is shipping?
Shipping costs are calculated at checkout based on your location and the shipping method you choose.
Where do you source your crocodile leather?
We source our crocodile leather from licensed farms and suppliers who comply with international wildlife protection and ethical farming standards.
Where do you ship to?
We ship across Europe and to selected international destinations. If your country isn't listed at checkout, please contact us.
Can I return a custom or personalized item?
Unfortunately, custom-made or personalized items cannot be returned unless they are faulty or damaged.
Is it safe to shop on your website?
Yes. We use secure SSL encryption and reputable payment gateways to protect your personal and payment information.
What is your return policy?
You can return your order within 14 days of receiving it, as long as it is unused and in original condition. Please visit our Return Policy page for full details.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and other secure payment options. All transactions are encrypted for your safety.